3CX
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3CX
3CX

3CX

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  • Product SKU: 041
  • Category: 3CX
Rs. 27,664.00
3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, instant messaging, and native mobile apps.

3CX includes softphones for Windows and Mac, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for
work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for
transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls.
Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging.

3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with
remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their
availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without
the need to give out their personal phone number.

3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.
Video conferencing is free for up to 10 participants, with no per-user licensing or limit on the number of user accounts, and pricing is based on the number of
participants per call. Also included are tools for remote control and assistance, and for feedback collection.

3CX Feature Summary-
1.CRM integrations
2.Call recording
3.Call parking, pickup and transfer
4.Call logging
5.Queue reporting
6.Barge in, listen in & whisper
7.Colleague statuses
8.Web video conferencing
9.Voicemails forwarded to inbox
10.Real time statistics
11.Microsoft Outlook integration
12.Classroom features - surveying and feedback
13.iOS and Android apps
14.Click-to-call
15.Call pop-ups
16.Faxes converted to PDF
17.Instant messaging
18.Screen sharing
19.Remote assistance
20.Message waiting indicator
21.Digital receptionist/IVR
22.Call queueing
23.Scheduled backup
24.Call queuing
25.SLA alerting/reporting
26.Meeting recording
3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, instant messaging, and native mobile apps.

3CX includes softphones for Windows and Mac, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for
work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for
transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls.
Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging.

3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with
remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their
availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without
the need to give out their personal phone number.

3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.
Video conferencing is free for up to 10 participants, with no per-user licensing or limit on the number of user accounts, and pricing is based on the number of
participants per call. Also included are tools for remote control and assistance, and for feedback collection.

3CX Feature Summary-
1.CRM integrations
2.Call recording
3.Call parking, pickup and transfer
4.Call logging
5.Queue reporting
6.Barge in, listen in & whisper
7.Colleague statuses
8.Web video conferencing
9.Voicemails forwarded to inbox
10.Real time statistics
11.Microsoft Outlook integration
12.Classroom features - surveying and feedback
13.iOS and Android apps
14.Click-to-call
15.Call pop-ups
16.Faxes converted to PDF
17.Instant messaging
18.Screen sharing
19.Remote assistance
20.Message waiting indicator
21.Digital receptionist/IVR
22.Call queueing
23.Scheduled backup
24.Call queuing
25.SLA alerting/reporting
26.Meeting recording